T&C

Versatile Marine, Part of Peter Squire LTD

 

Versatile Marine Services are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the “contact Us” Page.

Our online store is simple and safe to use. We accept all major debit and credit cards, as well as Paypal. If you are shopping from outside the UK our basket will automatically convert currencies.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send also send your card information via phone on 01326 377825.

When confirmation of the order is received, this is to indicate that we have received your order. It does not indicate that a contact exists between us. We will indicate acceptance of your order, and hence a contract between us when your order has been marked as despatched. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

For orders made from the UK or EU (except CI) 20% VAT is added. All other orders are VAT free. If you are an EU bussiness and have a valid European VAT number please contact us.

We guarantee your satisfaction. Our products come with a 30 no quibble guarantee. Some items do have a longer warrantie. Please note that any items that have been used in the water, submerged, or fitted and run cannot be return unless of fault or failure.

Registered Office::
Maritime House
Discovery Quay
Falmouth,
Cornwall.
TR11 3XA
Please not this is NOT a returns address.

For any other information please contact us using the webform.

Versatile Marine Services, part of Peter Squire LTD
Unit 1 Annear Road
Penryn
Falmouth
TR10 9EW
UK
01326 377825

VAT Registered company.

VAT No. 907 562417
Company Reg No. 6200402

Returns

If for any reason you are not satisfied with your purchase you can return it to us at the address supplied on your invoice. All return postage & delivery charges are payable by you, but may be covered in certain circumstances.

Returns will only be accepted if the item is in original packaging. Please wrap securely when sending it back.

If you are purchasing for individual use you have the right to cancel within 7 days of your contract with us or receipt of your goods, which ever is longer.

If the item is faulty please call us and we will arrange collection.

Postage

We post items everyday, we aim to send out goods within 24 hous or purchase, but we cannot guarantee this during busy times, so please allow us 2 to 3 days despatch after purchase.

If you have not received your item within one week of purchase, please contact us, this will give us an opportunity to trace the parcel.

 

All goods are posted via first class post unless otherwise stated. If you require a more secure form of shipping, please contact us.

 

We are not responsible for any goods lost in the post.

courier shipping methods are required for heavy or dangerous items, and will require a signature on receipt.

 

Privacy Statement: How Versatile Marine uses cookies

Cookies are small data files that are stored on your computer and track your journey around the internet.

At Versatile Marine we use cookies to identify your computer and give you the best shopping experience possible. You can stop any cookies already stored on your computer at any time, but this may effect the performance of our website.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Offer Live Chat Support
  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)
  • Allow you to share pages via Add This (If available)

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

Versatile Marine will also store data collected from your previous visits to tailor any future advertising you may see around the internet. You may opt out of this scheme at any time by  going to Google Analytics’ currently available opt-outs.

Versatile Marine will never share your data with any 3rd party. Versatile Marine will only contact you if you have voluntarily submitted details to us in order to request our services.